Revolutionizing Telemedicine with AI-Powered Remote Triage and Touchless Vitals

The Next Frontier in Digital Health: Pre-Telemedicine Triage

The dream of truly remote medicine has always centered on two critical elements: the ability to gather a patient’s real-time vital signs and efficiently perform a comprehensive triage—all without the need for specialized equipment or an in-person visit. The traditional approach requires medical devices for vitals like blood pressure and oxygen saturation, and a series of often time-consuming questions for triage.

Primas is fundamentally changing this model. We provide the complete, turnkey solution to securely capture clinical-grade patient vitals and execute an intelligent, automated triage before the telemedicine consultation even begins. This innovation doesn’t just improve the patient experience; it dramatically streamlines your clinical workflow, allowing your providers to focus on care from the moment the call connects.

How Primas Redefines Pre-Telemed-Triage-Vitals

Primas integrates the world’s most advanced technologies into a seamless, secure platform that operates entirely from the patient’s existing devices, such as a smartphone or tablet.

1. Touchless, Real-Time Vitals Collection

Primas eliminates the need for external devices like blood pressure cuffs or pulse oximeters. Leveraging the power of remote Photoplethysmography (rPPG), the system analyzes the subtle color changes in exposed skin (like the face) captured by a standard smartphone camera to accurately measure:

• Heart Rate
• Blood Pressure
• Respiratory Rate
• Temperature
• Oxygen Saturation (SpO₂)

This non-contact method ensures clinical-grade accuracy and an intuitive, comfortable patient experience. The vitals are collected and instantly available to the provider before the virtual consultation, saving critical time and ensuring informed decision-making.

2. Intelligent, AI-Powered Pre-Telemed Triage

Primas’ Intelligent Triage system is powered by cutting-edge Artificial Intelligence that goes far beyond a simple symptom checker. It creates a complete, actionable profile to guide the human caregiver.

3. Advanced Symptom Checking & Data Integration

The system utilizes a sophisticated AI symptom checker and Natural Language Processing (NLP) to engage the patient in a focused dialogue, asking personalized questions to uncover potential underlying conditions and hidden indicators.

This information is then combined with:

• First-Party Data
• Historic EHR Data
• Previous Vitals

This comprehensive data integration equips caregivers with actionable insights and automatically prioritizes patients based on the severity of their symptoms and vital signs for optimal care delivery.

Key Benefits for Providers and Patients

Primas offers a secure, seamlessly integrated solution that delivers superior remote healthcare experiences, creating value across the entire care continuum.

Provider Advantages: Enhance Efficiency and Safety

Primas transforms the provider workflow with actionable, pre-visit data.

• Real-Time, Pre-Visit Access: Caregivers gain real-time access to patient vitals and a comprehensive triage summary before the visit begins, eliminating the time spent on basic data gathering.
• Automated Risk Assessment: The system provides automated risk assessment and flagging—such as a ‘High BP – Monitor closely’ indicator—based on current vitals and historical trend analysis.
• Deep-Dive Data Drill Down: The provider back-end module allows caregivers to drill down into the patient’s data for deep current knowledge on potential conditions and red-flag items, enabling more informed clinical decisions.
• Seamless Integration: The vendor-agnostic solution integrates seamlessly with existing telehealth platforms and EHR systems, ensuring streamlined workflows and no disruption to current IT infrastructure.
• Boosted Operational Metrics: Remote triage and vitals collection drive Global Impact by saving lives worldwide and boosting crucial operational metrics like:
  • Reimbursement & E&M Coding
  • Risk Adjustment & Care-Gap Capture

Patient Experience: Intuitive, Secure, and Engaging

For patients, the Primas solution is designed for maximum ease of use and trust.

• Intuitive Interface: An intuitive interface and virtual guide walks the patient through the vital measurement process, ensuring compliance and accuracy.
• Security First: With bank-level encryption and HIPAA compliance, patient data remains secure, building trust in the digital health process.
• Preparation for Consultation: Patients feel more prepared and less anxious, leading to better, more focused consultations.