ABOUT PRIMAS GROUP
Contact Center Software Provider For 25+ Years
The Primas Group has provided application development, software, and technology solutions, as well as professional services to customer contact centers since 1994.
Experience, quality, and reliability have earned us the trust of some of the largest customer contact centers in the industry.
Our customers choose us because of our comfort in multi-vendor environments, the platforms we support with industry veterans and leaders, and our insistence on putting our customers' business needs ahead of technology.
Customer contact center managers like you are on the front lines of business. Your customers demand high-touch services and instant access to solutions and information, yet your financial leadership pushes for lower costs and greater efficiencies in your department. Satisfying both needs simultaneously is a challenge.
Often, a hardware equipment manufacturer or cloud services provider doesn’t offer ideas and strategies that focus on your business needs, but rather on the products in their tool kit. That's why you need Primas.