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Patient Books Telemed Session
Step 2
Final Appointment Reminder with Link
Step 3
Patient Greeted by Virtual Guide
Step 4
Intake, Triage & Vitals Collection
Step 5
Provider Notification & Preview
Step 6
Provider Joins Telemed Session
Step 7
Remote Education / Pharmacy / Q&A
As artificial intelligence advances, it is becoming increasingly clear that the next step involves not only augmenting human decision-making, but also human interaction. By utilizing hyper-realistic digital twins and advanced technologies, AI can now effectively simulate human behavior to an extent where patients may not distinguish between AI and actual humans.
This means AI can offer more accurate assessments than humans in certain situations while providing near-instant feedback. Digital twins provide valuable real-time insights and can offer more accurate assessments than a human alone can provide.
Advanced Symptom Checking
Leveraging advanced symptom-checking technology, we ask a few questions to uncover potential hidden issues.
Comprehensive Data Integration
We combine first-party data with historic EHR and vitals to guide patients and equip caregivers with actionable insights.
Global Impact
Remote triage and vitals collection save lives worldwide while boosting reimbursement, E&M, coding, risk adjustment, and care-gap capture.
With the provider back-end module, caregivers can drill down to access deep current knowledge on potential conditions and red-flag items. This comprehensive data view enables healthcare providers to make more informed decisions about patient care.













Primas solutions are vendor agnostic, which means we work with anyone. In this case, we insert our process when the patient clicks to join the telemedicine session and enters the waiting room. The Virtual Guide walks them through the process and then asks them to wait for the doctor to join.
We use an A.I. symptom checker to identify multiple potential conditions within a medical database of symptoms. We also cross reference EHR historical data, blood test results and other criteria that may be available.
In simple terms, the cell phone camera video feed can reveal varying elements of blood flow, seen in different parts of the light spectrum and analyzed to deliver the readings.
More technically there is a unique mix of signal processing and AI technologies, combined with a proprietary mathematical back-end to analyze a signal taken from exposed skin on the surface of a human face. It applies motion compensation and illumination normalization and supports any gender and skin color. The health parameters extraction is based on a remote photoplethysmography rPPG or PPG signal (using the touch of a finger on the smartphone or tablet’s rear camera for challenging environmental conditions like complete darkness).
FDA Approval is in process for a number of the partner elements used in the sequence. As more are added, they will be added to the list for approval. Different applications within the sequence have their own approval processes and they can vary from country to country. Certifications and Approvals are always being updated.
Yes! We understand that many companies love having solutions in the cloud, but we also recognize some like to have their data close to home. You get to choose.
On your call, you’ll discover how you can use AI customer service to:

Schedule your free, personalised demo at a date and time that works for you
Schedule your free, personalised demo at a date and time that works for you