Our Partners

Over our nearly 30 years in business, Primas has partnered with some of the most recognizable providers in the unified communications, UCaaS, contact center and CCaaS space, as well as with their resellers and technology partners.

We are changing the way companies run their premise-based contact centers, and we partner with organizations around the world who share our passion for breathing new life into traditional call centers by improving both customer experience (CX) and employee experience (EX). Having strong relationships with these partners means we can share the effort and the success and yet pass the benefits on to our customers.

When you bring Primas in on a project, you’ll be the hero because our solutions and services can transform the way your customers interact with their own customers. They’ll be empowered with tools inherently designed to make their jobs easier and their customers’ experience better.

  1. We bring a straightforward approach to a complex process. Organizations partner with Primas for a number of reasons.
  2. We provide Game Changing solutions that allow our partners to transform their legacy customer base.
  3. We provide customers with Full IVR self-service and complete Omni-Channel solutions WITHOUT expensive platform overhauls or upgrades to add omni-channel apps.
  4. We deliver the apps customers want and can afford with hard dollar returns from improved business outcomes that can fund major upgrades in the future.
  5. We shorten the revenue recognition cycle and provide a path for our partners to bring in revenue that would not otherwise be recognized.
  6. We enable our partners to provide managed services and other value adds to increase revenue even further.
  7. We help our partners retain their current customers and secure their position as their customers’ “Go-To” provider.

Primas Group Partner.jpg

Some of our Key Partners Include:

Primas Group is an Avaya DevConnect Technology Partner
Convergys-TechPartner-Primas Group
BenchMark Portal - TechPartner-PrimasGroup
Cisco-TechPartner-Primas Group