Add Omni-channel & state-of-the-art features to your call center or contact center without needing a major upgrade.
Primas CX is your ideal solution.
A state-of-the-art solution that overlays your existing premise-based call center and provides a true omni-channel experience. This innovative software package includes up to 20 world-class CX apps that can be implemented in a matter of days – at a price that doesn’t break the bank.
- Requires only minor modifications to your existing call center
- No new hardware needed
- Available on-premise or in the cloud
- Both Capex and Opex pricing/packaging models are available
- Easily customizable to meet your specific requirements
- Works with any PBX with just a CTI connection and a SIP channel
- Integrates with most CRM and call recording solutions
- Allows you to implement apps individually as needed
- Achieve measurable results in just days - not weeks or months