Contact Center Innovation

Providing top-notch customer service can be the difference between retaining a loyal customer and losing them to a competitor. In

FOR IMMEDIATE RELEASE Primas Group and Binah.ai Announce Collaboration to Deliver AI-Powered Video Health Measurements Los Angeles, CA – Primas

See Primas at the Call & Contact Center Expo in Las Vegas NV, April 26th and 27th, where they will

As part of the Primas market expansion plan, you will find them as a sponsor of the Mitel Next Partner

In today’s fast-paced business environment, contact centers have become critical for providing exceptional customer service. As customer expectations grows, companies

In today’s fast-paced and ever-evolving digital landscape, customers expect to interact with companies through multiple channels, including social media, email,