From Email to SMS: Primas Group bring to you the must-have Omnichannel Call Center Features for modern small and medium enterprise to give 5 stars customer services. I. Definition of Omnichannel What is a Omnichannel Call Center solution? An Omnichannel Contact Center Solution is an innovative type of customer service technology that helps your businesses […]
- Our OfferingsOur SolutionsDiscover our comprehensive suite of AI-powered solutions designed to transform your business communications.Built-In SolutionsHEALTHCARE SOLUTIONSExpert-Managed ServicesPrimas CX SuiteEnhance Customer Engagement with AI and OmnichannelAI Chatbot SolutionSmart automated chat support for customersVideo/Call RecordingHigh-quality interaction recording and storagePre-dialReduce Hold Times, Automate Calls, Connect Agents InstantlyPost Call SurveyGather valuable feedback after customer interactionsAI Agent AssistantReal-time AI support for customer service agentsAI IVR SolutionIntelligent voice response system powered by AIPatient Communication PackageComplete communication solution for healthcare providersSMS CenterCentralized SMS management for healthcare providersAI IVR Voicebot ImplementationExpert setup and integration of AI voice systemsAI Research And POCAdvanced AI research and proof of concept developmentBusiness Application DevelopmentCustom business software development servicesSIP Application DevelopmentSpecialized SIP protocol application development
- BUILT-IN SOLUTIONS
- Primas CX suit
- Post call survey
- Pre-dial
- AI Agent Assistant
- Video/call Recording
- AI IVR solution
- AI Chatbot solution
- INDUSTRY-SPECIFIC OFFERINGS
- Patient communication package
- SMS Center
- EXPERT-MANAGED SERVICES
- AI IVR Voicebot Implementation
- AI Research and POC
- Business Application Development
- SIP Application Development
- IndustriesIndustriesTailored solutions for various industries, designed to meet your specific needs and challenges.
- Healthcare
- Insurance
- Medical
- Retail
- Financial
- Government
- Education
- Manufacturing
- About UsAbout PrimasLearn about our company, mission, and achievements.
- Latest news
- Customers
- Partners
- ResourcesResourcesExplore our knowledge base and learning materials.
- Blogs
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- Our OfferingsOur SolutionsDiscover our comprehensive suite of AI-powered solutions designed to transform your business communications.Built-In SolutionsHEALTHCARE SOLUTIONSExpert-Managed ServicesPrimas CX SuiteEnhance Customer Engagement with AI and OmnichannelAI Chatbot SolutionSmart automated chat support for customersVideo/Call RecordingHigh-quality interaction recording and storagePre-dialReduce Hold Times, Automate Calls, Connect Agents InstantlyPost Call SurveyGather valuable feedback after customer interactionsAI Agent AssistantReal-time AI support for customer service agentsAI IVR SolutionIntelligent voice response system powered by AIPatient Communication PackageComplete communication solution for healthcare providersSMS CenterCentralized SMS management for healthcare providersAI IVR Voicebot ImplementationExpert setup and integration of AI voice systemsAI Research And POCAdvanced AI research and proof of concept developmentBusiness Application DevelopmentCustom business software development servicesSIP Application DevelopmentSpecialized SIP protocol application development
- BUILT-IN SOLUTIONS
- Primas CX suit
- Post call survey
- Pre-dial
- AI Agent Assistant
- Video/call Recording
- AI IVR solution
- AI Chatbot solution
- INDUSTRY-SPECIFIC OFFERINGS
- Patient communication package
- SMS Center
- EXPERT-MANAGED SERVICES
- AI IVR Voicebot Implementation
- AI Research and POC
- Business Application Development
- SIP Application Development
- IndustriesIndustriesTailored solutions for various industries, designed to meet your specific needs and challenges.
- Healthcare
- Insurance
- Medical
- Retail
- Financial
- Government
- Education
- Manufacturing
- About UsAbout PrimasLearn about our company, mission, and achievements.
- Latest news
- Customers
- Partners
- ResourcesResourcesExplore our knowledge base and learning materials.
- Blogs
- Demo
- Success Case Studies
