Joins network of companies transforming customer engagement with solutions that leverage the capabilities of Avaya’s leading Cloud Communications portfolios. LOS ANGELES — Primas Group today announced it has been selected by Avaya, a global leader in solutions that enhance and simplify communications and collaboration, for membership as a Technology Partner in the Avaya DevConnect program. […]
- Our OfferingsOur SolutionsDiscover our comprehensive suite of AI-powered solutions designed to transform your business communications.Built-In SolutionsHEALTHCARE SOLUTIONSExpert-Managed ServicesPrimas CX SuiteEnhance Customer Engagement with AI and OmnichannelAI Chatbot SolutionSmart automated chat support for customersVideo/Call RecordingHigh-quality interaction recording and storagePre-dialReduce Hold Times, Automate Calls, Connect Agents InstantlyPost Call SurveyGather valuable feedback after customer interactionsAI Agent AssistantReal-time AI support for customer service agentsAI IVR SolutionIntelligent voice response system powered by AIPatient Communication PackageComplete communication solution for healthcare providersSMS CenterCentralized SMS management for healthcare providersAI IVR Voicebot ImplementationExpert setup and integration of AI voice systemsAI Research And POCAdvanced AI research and proof of concept developmentBusiness Application DevelopmentCustom business software development servicesSIP Application DevelopmentSpecialized SIP protocol application development
- BUILT-IN SOLUTIONS
- Primas CX suit
- Post call survey
- Pre-dial
- AI Agent Assistant
- Video/call Recording
- AI IVR solution
- AI Chatbot solution
- INDUSTRY-SPECIFIC OFFERINGS
- Patient communication package
- SMS Center
- EXPERT-MANAGED SERVICES
- AI IVR Voicebot Implementation
- AI Research and POC
- Business Application Development
- SIP Application Development
- IndustriesIndustriesTailored solutions for various industries, designed to meet your specific needs and challenges.
- Healthcare
- Insurance
- Medical
- Retail
- Financial
- Government
- Education
- Manufacturing
- About UsAbout PrimasLearn about our company, mission, and achievements.
- Latest news
- Customers
- Partners
- ResourcesResourcesExplore our knowledge base and learning materials.
- Blogs
- Demo
- Success Case Studies
- Our OfferingsOur SolutionsDiscover our comprehensive suite of AI-powered solutions designed to transform your business communications.Built-In SolutionsHEALTHCARE SOLUTIONSExpert-Managed ServicesPrimas CX SuiteEnhance Customer Engagement with AI and OmnichannelAI Chatbot SolutionSmart automated chat support for customersVideo/Call RecordingHigh-quality interaction recording and storagePre-dialReduce Hold Times, Automate Calls, Connect Agents InstantlyPost Call SurveyGather valuable feedback after customer interactionsAI Agent AssistantReal-time AI support for customer service agentsAI IVR SolutionIntelligent voice response system powered by AIPatient Communication PackageComplete communication solution for healthcare providersSMS CenterCentralized SMS management for healthcare providersAI IVR Voicebot ImplementationExpert setup and integration of AI voice systemsAI Research And POCAdvanced AI research and proof of concept developmentBusiness Application DevelopmentCustom business software development servicesSIP Application DevelopmentSpecialized SIP protocol application development
- BUILT-IN SOLUTIONS
- Primas CX suit
- Post call survey
- Pre-dial
- AI Agent Assistant
- Video/call Recording
- AI IVR solution
- AI Chatbot solution
- INDUSTRY-SPECIFIC OFFERINGS
- Patient communication package
- SMS Center
- EXPERT-MANAGED SERVICES
- AI IVR Voicebot Implementation
- AI Research and POC
- Business Application Development
- SIP Application Development
- IndustriesIndustriesTailored solutions for various industries, designed to meet your specific needs and challenges.
- Healthcare
- Insurance
- Medical
- Retail
- Financial
- Government
- Education
- Manufacturing
- About UsAbout PrimasLearn about our company, mission, and achievements.
- Latest news
- Customers
- Partners
- ResourcesResourcesExplore our knowledge base and learning materials.
- Blogs
- Demo
- Success Case Studies
