Remote Agent

Remote Agent

 The age of virtual contact centers is here with more and more call agents being able to work from their homes. Primas CX provides full support for remote agents, regardless of location. ​

  • Access to full agent workstation features via a webpage
  • Utilizes WebRTC for agent softphone
  • Full support for WFH model
  • Remote agents can be up and running in just hours
Remote Agent Solution for Call Centers