Healthcare

Remote Triage & Remote Vitals
with just a smart phone

We brought together some of the world's most advanced solutions to take on the task of bringing healthcare access to patients wherever they are with remote triage & remote vitals.
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Our Customers

Join the growing list of businesses that partner with Primas.

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Time-warner
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blue cross
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Cox coms
health net
hgs
puget
sembra
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This Solves The Problem Of Collecting Vitals

Primas Remote Vitals allows the patient to gather vitals from their cell phone camera in real-time, which can be used as indicative measures of wellness.

Inbound / Outbound Calls
Primas captures inbound calls and redirects them to the Interactive Virtual Assistant (IVA). The reverse occurs for outbound automations.
Remote Vitals
Use the camera on a smartphone, tablet or PC to collect vitals anywhere, anytime. Collect intake information prior to a telemedicine call.
Remote Triage
Using advanced symptom checking technologies to get deep insights into potential unknown issues and hidden indicators.
A.I. Avatar & Digital Twin
Using an A.I. Avatar or Digital Twin allows an infinite variety of interactions without the need to constantly go back into the studio and re-record. It also allows for a corporate standard in addition to a "celebrity digital twin" to be used as the "Trusted" interface.
Customized Sequencing

Customized sequencing allows you to connect A.I. components into your patient experience.

Step 1
Video (Digital Twin) or Voice Guide
Step 2
EHR
Data Dip
Step 3
Triage Questions to Find Conditions List
Step 4
Vitals
Collection
Step 5
Video or Voice Guide Wrap Up
Step 6
Hand-off to agent or A.I. Appointment Set
Step 7
Remote Education / Pharmacy / Q&A
What Our Clients Say
"I didn't believe what I was seeing, so I decided to go downstairs to the E.R. and get checked out. That afternoon I was seen by a cardiologist and likely saved my life. I had no idea I had a heart problem."
Lisa
IT Director
"I haven't seen anything like this put together in a practical and convenient fashion that could be easily deployed to plan members, patients and even employees"
Brian
Consultant
"This provides modern and convenient access to care which in turn could yield excellent cost savings and improved outcomes"
Richard
VP Digital Strategy
Remote Triage

Symptom details are combined with other data to create a recommended action and insight list that can assist human decision-making and lead to the best possible outcomes.

Using some of the most advanced symptom checking technologies, we ask a small handful of questions to get deep insights into potential unknown issues and hidden indicators.

As a result of our free form Natural Language model we can deliver some of the best insights in the industry.

Remote Vitals | Contact Center Solution | Primas Group
Healthcare & Mental Health Access In The Workplace

There is about to be a significant shift towards employer-provided access to healthcare services in the workplace.

The business model will likely be financed, at least partially, by payers and contract holders, who, along with the employer, benefit the most.
A study by the National Alliance on Mental Illness (NAMI) showed that mental illnesses cost American businesses $105 billion annually.
Providing quality access to healthcare from the workplace will increase productivity, improve overall wellness and literally save lives.
Integration

Connect with tools you already use.

Frequently Asked Questions

Get answers about our consultation services.

Learn more about our services, the implementation process, and how we can work with your existing systems.

Primas solutions are vendor agnostic, which means we work with anyone.  Our Over-The-Top (OTT) software, layers on top of and around current vendors and not only integrates with them but enhances their functionality .

Remote Vitals | Contact Center Solution | Primas Group

We use an A.I. symptom checker to identify multiple potential conditions within a medical database of symptoms.  We also cross reference EHR historical data, blood test results and other criteria that may be available.

In simple terms, the cell phone camera video feed can reveal varying elements of blood flow, seen in different parts of the light spectrum and analyzed to deliver the readings.  

More technically there is a unique mix of signal processing and AI technologies, combined with a proprietary mathematical back-end to analyze a signal taken from exposed skin on the surface of a human face. It applies motion compensation and illumination normalization and supports any gender and skin color. The health parameters extraction is based on a remote photoplethysmography rPPG or PPG signal (using the touch of a finger on the smartphone or tablet’s rear camera for challenging environmental conditions like complete darkness).

FDA Approval is in process for a number of the partner elements used in the sequence.  As more are added, they will be added to the list for approval.  Different applications within the sequence have their own approval processes and they can vary from country to country.  Certifications and Approvals are always being updated.  

Yes! We understand that many companies love having solutions in the cloud, but we also recognize some like to have their data close to home.  You get to choose.

30-Minute Free Consultation.
No obligations.

On your call, you’ll discover how you can use AI customer service to:

  • Increase efficiency with intelligent automation
  • Enhance your digital CX across channels
  • Empower your human agents with AI-powered assistance
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Talk To Our Experts

Schedule your free, personalised demo at a date and time that works for you

Talk To Our Experts

Schedule your free, personalised demo at a date and time that works for you