Easy Pay Solution
Secure Payment Integration For Your Contact Center

Maintain PCI compliance with "Easy Pay" by Primas. Our secure payment solution eliminates customer concerns about phone payment security while keeping your agents productive and compliant.
Talk with an Expert

PCI Compliant

Bank-Level Security

Instant Processing

Call Center Integration

Seamless payment processing

Agent can monitor progress

Customer data stays private

PCI Compliant & Secure

Inefficient Payment Processes Frustrate Customers

Complicated payment steps lead to dissatisfaction and lost sales.

Lengthy Payment Procedures

Customers often find the payment process too slow, leading to frustration and abandonment.

Lack of Immediate Feedback

Prolonged waiting times for payment confirmation can erode trust and increase customer frustration.

Limited Visibility

Agents cannot see payment details, making it difficult to assist customers with issues.

Time-Consuming Workarounds

Agents waste time navigating multiple systems, delaying assistance and frustrating customers.

Why Choose Easy Pay?

Our secure payment solution gives your customers the ability to make their payments quickly and securely across multiple channels.

Complete Security

Monitor payment progress securely; agents never see card data, ensuring PCI compliance.

Fast & Easy

Streamlined payment flow for quick, safe transactions on chat, social, or text.

Multi-Channel

Secure payments across phone, chat, social, and text for maximum convenience.

Easy Pay Process Walkthrough

MAKING PAYMENTS IS EASY, FAST AND SECURE

1

Customer connects to payment page

Easy Pay | Secure Payment Solution Call Agents

Customer is securely directed to the payment interface

2

Customer enters card information

Customer safely enters name and required card details

3

Error validation

Error messages appear if incorrect information is entered

4

Payment submission

When valid info is entered, the customer clicks to pay

5

Transaction complete

Both agent and customer screens display transaction ID

6

Confirmation message

Customer receives a text confirming the transaction’s success

Benefits That Matter

Easy Pay makes payments a breeze—for customers and agents alike.

  • Reduce payment processing time by 60%
  • Eliminate PCI compliance concerns
  • Increase customer satisfaction and trust
  • Support multiple payment channels
  • Real-time transaction monitoring
  • Instant confirmation and receipts

Transaction Complete

Transaction ID:

TXN-2024-001234

Amount:

$299.99

SMS confirmation sent to customer

Frequently Asked Questions

Get answers about our consultation services.

Learn more about our services, the implementation process, and how we can work with your existing systems.

• A secure payment integration designed for contact centers that lets customers provide sensitive payment details privately—while on a live call—without exposing card data to agents.
• Supports multiple channels: voice, chat, social media messaging, and SMS.

• Card data is collected in a secure, PCI-validated environment.
• Agents see only payment progress and confirmation—never the full card number, CVV, or expiration date.
• End-to-end encryption and tokenization ensure sensitive fields are never exposed.

• Yes. Easy Pay is scoped and validated to meet or exceed all current PCI DSS requirements.
• By design, it reduces your PCI footprint: cardholders input data in an isolated iframe or secure external page, not in your contact-center application.

• Eliminates manual key-ins and verification calls to the gateway.
• Reduces call wrap-up times because payments conclude within the same interaction.
• Lowers error rates associated with mistyped card numbers.

• As a lightweight iframe or widget that embeds into your existing contact-center desktop or CRM.
• Via RESTful APIs for direct integration into custom applications.
• Minimal code changes—your IT team can spin it up in hours, not weeks.

• All major cloud and on-premise contact-center solutions.
• Chat and messaging platforms capable of displaying secure web links or embedded iframes.
• Mobile-friendly across desktop browsers and smartphones.

30-Minute Free Consultation.
No obligations.

On your call, you’ll discover how you can use AI customer service to:

  • Increase efficiency with intelligent automation
  • Enhance your digital CX across channels
  • Empower your human agents with AI-powered assistance
Authorized-StateRAMP.png
Certified-FedRAMP.png
HIPAA-Certification-for-HEALTHCARE.png

Talk To Our Experts

Schedule your free, personalised demo at a date and time that works for you

Talk To Our Experts

Schedule your free, personalised demo at a date and time that works for you