Automate 90% of Patient Communication Tasks
Free up your staff and enhance patient experience by automating key communication tasks. From appointment reminders to follow-ups, automate 90% of patient interactions with AI-driven systems designed for efficiency.
Proven Path Used by US Healthcare Leaders.
100% Automated Appointment Scheduling.
100% Automated Operations Process.
Trusted by Top US Healthcare providers
Challenges in the Tradition Way of Patient Engagement
Self Scheduling
Pre-visit Instruction
Patient Survey
Automated
Appointment Reminders
Remote
Patient Monitoring
Prescription
Refill Reminder
Challenges in the Tradition Way of Patient Engagement
What we provide
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Self-Scheduling
Patients book and reschedule independently.- Lightens admin load by minimizing scheduling calls.
- Increases patient satisfaction through flexibility.
- Reduces double bookings and last-minute cancellations.
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Pre-Visit Instructions
Patients receive tailored preparation details.- Boosts readiness, minimizing delays on arrival.
- Builds confidence with clear, personalized instructions.
- Enhances efficiency by reducing on-site preparation time.
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Appointment Reminders & Rescheduling
Automated reminders and rescheduling options.- Reduces missed appointments and boosts punctuality.
- Prevents last-minute scheduling conflicts.
- Cuts down on manual follow-up, freeing up staff.
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Contactless Check-In
Patients check in through their mobile devices.- Speeds up the check-in process, reducing wait times.
- Enhances safety by limiting physical interactions.
- Provides a convenient, streamlined experience.
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Patient Information Popup
Providers access real-time patient data.- Enables instant data retrieval for timely care.
- Minimizes admin delays with quick updates.
- Supports tailored, precise treatment.
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Patient Surveys
Gathers feedback on patient experience- Informs quality improvements and service enhancements.
- Identifies satisfaction levels for targeted improvements.
- Strengthens patient trust by valuing feedback.
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Remote Patient Monitoring
Ongoing health tracking for chronic patients- Maintains continuous care without frequent visits.
- Allows timely interventions with real-time alerts.
- Reinforces adherence to care routines.
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Prescription Refill Reminders
Notifies patients of refill needs- Promotes consistent medication adherence.
- Avoids treatment gaps through timely reminders.
- Reduces manual tracking, optimizing pharmacy coordination.
How Primas Enhances the Patient Journey
Book Appointments Anytime, Anywhere
With Self-Scheduling, patients can easily book online, choosing the time that suits them best—convenient and hassle-free.Prepare Patients with Pre-Visit Instructions
Automated Pre-Visit Instructions sent by SMS or voice messaging ensure patients know exactly what to expect and how to prepare.
Keep Appointments on Track
Automated Appointment Reminders reduce no-shows by sending reminders via SMS, email, or push notifications to keep patients on schedule.Collect Valuable Feedback on Care Quality
After the visit, Patient Surveys are sent automatically, gathering insights to improve the patient experience.
Continue Care with Remote Monitoring
Remote Patient Monitoring allows providers to track patients’ health remotely, especially those with chronic conditions, for proactive care.Help Patients Stay on Top of Medications
Prescription Refill Reminders ensure patients adhere to their medication schedules, supporting better long-term health outcomes.
Design your healthcare engagement solution with Primas
2-way Messaging
Communicate securely with patients in their preferred language and channel (SMS, IVR, messaging, or email).
Automated Workflows
Create custom workflows that collect patient input and instantly update your EHR.
Notifications & Reminders
Automate tailored patient messages to cut inefficiencies and reduce costs.
Patient Self-scheduling
Direct appointment requests to staff or book instantly in EHRs/CRMs.
Engagement Dashboard
Quick view of patient engagement, including message reads, form submissions, and appointment responses.
Advanced Analytics
Use data insights to improve communication that enhances financial and clinical outcomes.
EHRs/CRMs Integration
Seamlessly connect with EHR, enabling smooth workflows within existing systems.
Managing Self-care
Help patients manage their health records, encouraging self-care and goal tracking.
Better care happens with a click. Get started today.
Success Case Studies
FAQs from our client
Our platform offers a self-scheduling feature that allows you to book appointments at your convenience. You’ll also receive automated appointment reminders to keep you on track, helping you avoid missed visits and stay organized.
For a smoother experience, we offer contactless check-in, allowing you to check in from your phone upon arrival. During your visit, our system may provide pop-up updates on essential information and next steps.
Yes! You will receive pre-visit instructions customized to your needs. These instructions ensure you’re well-prepared for your visit, whether it’s bringing specific documents or completing certain pre-visit tasks.
Post-visit, our platform offers patient satisfaction surveys to gather your feedback, remote patient monitoring tools to track ongoing health metrics, and prescription refill reminders to help you manage your medications seamlessly.
Our post-visit support includes tools for continued care and wellness, such as automated follow-up scheduling and remote patient monitoring. These features allow healthcare providers to keep track of your progress and intervene promptly if needed.
Join With Us Now!
- Our team is committed to addressing your unique needs.
- We tailor our services to fit your specific requirements.
- We strive to enhance your experience and outcomes at every step.