Primas Experience+
Enable Voice, Email, Chat and Social media for your existing system and operation.
Enable Post-contact surveys to gather customer feedbacks for your existing contact center.
Reducing caller hold times and ensure timely follow-ups using AI.
Send out multilingual campaign via Voice, SMS Chat and Email.
Contact center solutions using DNA/Cisco technology.
Primas CX
Empower your legacy contact center with cutting-edge features like AI chatbots, video sharing, and real-time agent assist.
Healthcare Communication
Enhance patient experience by automating key communication tasks
Cloud Survey
Seamlessly integrated our Cloud Post Call Survey solution into legacy contact centers
SMS Center
A central SMS Center platform helps with clear communication inside and outside the organization
Primas Training+
Enable AI Agent Assist for your existing contact center.
Enable Agent performance monitoring for your existing contact center.
Managing Document, Articles, FAQs using AI.
Primas Quality+
Enable Call recoding (Audio, Video, Screen) for your existing contact center.
Professional Services
Developing computer telephony integration applications to enhance contact center operations.
Developing Smart IVR application using platforms like Avaya Experience Portal, Enghouse, Cisco, Asterisk and Genesys.
Developing SIP applications for seamless voice and video communication.
Product
A low-code platform to build CAI bot specialized for enterprise.
Professional Services
Conversational AI Bot Development
Implementing conversational AI and intelligent virtual assistants.
Implementing IVR voice virtual assistants.
Solutions
Backup your systems across the private, public and hybrid cloud.
Migrating File sharing, email system... across the private, public and hybrid cloud.
Disaster Recovery As A Service
Design, implement and manage a robust disaster recovery solution.
Managed Services
We design, implement, deploy and migrate AWS workload.
We design, implement, deploy and migrate Azure workload.
We design, implement, deploy and migrate GCP workload.
We design, implement, deploy and migrate OCI workload.
Migrating File sharing, email system... across the private, public and hybrid cloud.
Professional Services
Security Assessment And Consulting
Penetration Testing services, CVO Assessment, Security Hardening and More.
Protecting your critical data and workloads in the Public & Hybrid Cloud
Solution
Multi-Cloud and Hybrid Connectivity across global.
Managed Services
Leveraging SIP and SBC to enable BYOC solutions, Direct Routing in MS Teams...
Connect your system to the Cloud, CLEC or ILEC, PoP via WAN.
Connect On-prem systems to the Cloud with reliable performance and trusted security.
Network Monitoring and Management
24/7 monitoring. Unlimited MAC and more.
Managed Services
Migrating your existing unified communication system to Microsoft Teams.
Implementing virtual session border controllers with Intelligent Routing Engine.
Deployment and management of Oracle SBC.
Deployment and management of Oracle OCCAS.
Primas Experience+
Enable Voice, Email, Chat and Social media for your existing system and operation.
Enable Post-contact surveys to gather customer feedbacks for your existing contact center.
Reducing caller hold times and ensure timely follow-ups using AI.
Send out multilingual campaign via Voice, SMS Chat and Email.
Contact center solutions using DNA/Cisco technology.
Primas CX
Empower your legacy contact center with cutting-edge features like AI chatbots, video sharing, and real-time agent assist.
Healthcare Communication
Enhance patient experience by automating key communication tasks
Cloud Survey
Seamlessly integrated our Cloud Post Call Survey solution into legacy contact centers
SMS Center
A central SMS Center platform helps with clear communication inside and outside the organization
Primas Training+
Enable AI Agent Assist for your existing contact center.
Enable Agent performance monitoring for your existing contact center.
Managing Document, Articles, FAQs using AI.
Primas Quality+
Enable Call recoding (Audio, Video, Screen) for your existing contact center.
Professional Services
Developing computer telephony integration applications to enhance contact center operations.
Developing Smart IVR application using platforms like Avaya Experience Portal, Enghouse, Cisco, Asterisk and Genesys.
Developing SIP applications for seamless voice and video communication.
Product
A low-code platform to build CAI bot specialized for enterprise.
Professional Services
Conversational AI Bot Development
Implementing conversational AI and intelligent virtual assistants.
Implementing IVR voice virtual assistants.
Solutions
Backup your systems across the private, public and hybrid cloud.
Migrating File sharing, email system... across the private, public and hybrid cloud.
Disaster Recovery As A Service
Design, implement and manage a robust disaster recovery solution.
Managed Services
We design, implement, deploy and migrate AWS workload.
We design, implement, deploy and migrate Azure workload.
We design, implement, deploy and migrate GCP workload.
We design, implement, deploy and migrate OCI workload.
Migrating File sharing, email system... across the private, public and hybrid cloud.
Professional Services
Security Assessment And Consulting
Penetration Testing services, CVO Assessment, Security Hardening and More.
Protecting your critical data and workloads in the Public & Hybrid Cloud
Solution
Multi-Cloud and Hybrid Connectivity across global.
Managed Services
Leveraging SIP and SBC to enable BYOC solutions, Direct Routing in MS Teams...
Connect your system to the Cloud, CLEC or ILEC, PoP via WAN.
Connect On-prem systems to the Cloud with reliable performance and trusted security.
Network Monitoring and Management
24/7 monitoring. Unlimited MAC and more.
Managed Services
Migrating your existing unified communication system to Microsoft Teams.
Implementing virtual session border controllers with Intelligent Routing Engine.
Deployment and management of Oracle SBC.
Deployment and management of Oracle OCCAS.
Primas Experience+
Enable Voice, Email, Chat and Social media for your existing system and operation.
Enable Post-contact surveys to gather customer feedbacks for your existing contact center.
Reducing caller hold times and ensure timely follow-ups using AI.
Send out multilingual campaign via Voice, SMS Chat and Email.
Contact center solutions using DNA/Cisco technology.
Primas CX
Empower your legacy contact center with cutting-edge features like AI chatbots, video sharing, and real-time agent assist.
Healthcare Communication
Enhance patient experience by automating key communication tasks
Cloud Survey
Seamlessly integrated our Cloud Post Call Survey solution into legacy contact centers
SMS Center
A central SMS Center platform helps with clear communication inside and outside the organization
Primas Training+
Enable AI Agent Assist for your existing contact center.
Enable Agent performance monitoring for your existing contact center.
Managing Document, Articles, FAQs using AI.
Primas Quality+
Enable Call recoding (Audio, Video, Screen) for your existing contact center.
Professional Services
Developing computer telephony integration applications to enhance contact center operations.
Developing Smart IVR application using platforms like Avaya Experience Portal, Enghouse, Cisco, Asterisk and Genesys.
Developing SIP applications for seamless voice and video communication.
Product
A low-code platform to build CAI bot specialized for enterprise.
Professional Services
Conversational AI Bot Development
Implementing conversational AI and intelligent virtual assistants.
Implementing IVR voice virtual assistants.
Solutions
Backup your systems across the private, public and hybrid cloud.
Migrating File sharing, email system... across the private, public and hybrid cloud.
Disaster Recovery As A Service
Design, implement and manage a robust disaster recovery solution.
Managed Services
We design, implement, deploy and migrate AWS workload.
We design, implement, deploy and migrate Azure workload.
We design, implement, deploy and migrate GCP workload.
We design, implement, deploy and migrate OCI workload.
Migrating File sharing, email system... across the private, public and hybrid cloud.
Professional Services
Security Assessment And Consulting
Penetration Testing services, CVO Assessment, Security Hardening and More.
Protecting your critical data and workloads in the Public & Hybrid Cloud
Solution
Multi-Cloud and Hybrid Connectivity across global.
Managed Services
Leveraging SIP and SBC to enable BYOC solutions, Direct Routing in MS Teams...
Connect your system to the Cloud, CLEC or ILEC, PoP via WAN.
Connect On-prem systems to the Cloud with reliable performance and trusted security.
Network Monitoring and Management
24/7 monitoring. Unlimited MAC and more.
Managed Services
Migrating your existing unified communication system to Microsoft Teams.
Implementing virtual session border controllers with Intelligent Routing Engine.
Deployment and management of Oracle SBC.
Deployment and management of Oracle OCCAS.
Primas Experience+
Enable Voice, Email, Chat and Social media for your existing system and operation.
Enable Post-contact surveys to gather customer feedbacks for your existing contact center.
Reducing caller hold times and ensure timely follow-ups using AI.
Send out multilingual campaign via Voice, SMS Chat and Email.
Contact center solutions using DNA/Cisco technology.
Primas CX
Empower your legacy contact center with cutting-edge features like AI chatbots, video sharing, and real-time agent assist.
Healthcare Communication
Enhance patient experience by automating key communication tasks
Cloud Survey
Seamlessly integrated our Cloud Post Call Survey solution into legacy contact centers
SMS Center
A central SMS Center platform helps with clear communication inside and outside the organization
Primas Training+
Enable AI Agent Assist for your existing contact center.
Enable Agent performance monitoring for your existing contact center.
Managing Document, Articles, FAQs using AI.
Primas Quality+
Enable Call recoding (Audio, Video, Screen) for your existing contact center.
Professional Services
Developing computer telephony integration applications to enhance contact center operations.
Developing Smart IVR application using platforms like Avaya Experience Portal, Enghouse, Cisco, Asterisk and Genesys.
Developing SIP applications for seamless voice and video communication.
Product
A low-code platform to build CAI bot specialized for enterprise.
Professional Services
Conversational AI Bot Development
Implementing conversational AI and intelligent virtual assistants.
Implementing IVR voice virtual assistants.
Solutions
Backup your systems across the private, public and hybrid cloud.
Migrating File sharing, email system... across the private, public and hybrid cloud.
Disaster Recovery As A Service
Design, implement and manage a robust disaster recovery solution.
Managed Services
We design, implement, deploy and migrate AWS workload.
We design, implement, deploy and migrate Azure workload.
We design, implement, deploy and migrate GCP workload.
We design, implement, deploy and migrate OCI workload.
Migrating File sharing, email system... across the private, public and hybrid cloud.
Professional Services
Security Assessment And Consulting
Penetration Testing services, CVO Assessment, Security Hardening and More.
Protecting your critical data and workloads in the Public & Hybrid Cloud
Solution
Multi-Cloud and Hybrid Connectivity across global.
Managed Services
Leveraging SIP and SBC to enable BYOC solutions, Direct Routing in MS Teams...
Connect your system to the Cloud, CLEC or ILEC, PoP via WAN.
Connect On-prem systems to the Cloud with reliable performance and trusted security.
Network Monitoring and Management
24/7 monitoring. Unlimited MAC and more.
Managed Services
Migrating your existing unified communication system to Microsoft Teams.
Implementing virtual session border controllers with Intelligent Routing Engine.
Deployment and management of Oracle SBC.
Deployment and management of Oracle OCCAS.
We brought together some of the world’s most advanced solutions to take on the task of bringing healthcare access to patients wherever they are with remote triage & remote vitals.
This solves the problem of collecting vitals Primas Remote Vitals allows the patient to gather vitals from their cell phone camera in real-time, which can be used as indicative measures of wellness.
Primas captures inbound calls and redirects them to the Interactive Virtual Assistant (IVA). The reverse occurs for outbound automations.
Using an A.I. Avatar or Digital Twin allows an infinite variety of interactions without the need to constantly go back into the studio and re-record.
It also allows for a corporate standard in addition to a “celebrity digital twin” to be used as the “Trusted” interface.
In light of this, we are also able to present different avatar personas based on the preference of your patient. Let your patient choose the avatar and persona that they feel most comfortable with, and you will naturally see better results.
Our hyper-realistic avatars are the perfect fit for your patient experience.
Symptom details are combined with other data to create a recommended action and insight list that can assist human decision-making and lead to the best possible outcomes.
Likewise, remote triage and vitals collection is making a huge impact around the globe and saving lives.
Using some of the most advanced symptom checking technologies, we ask a small handful of questions to get deep insights into potential unknown issues and hidden indicators.
As a result of our free form Natural Language model we can deliver some of the best insights in the industry
This First-Party data is used in conjunction with historic EHR information and collected vitals. Subsequently, we use medication information and chronic illness evidence to help patients reach the best resource. As a result, this provides their caregivers with the best possible insights, that they may not be able to collect any other way.
With the provider back-end module, caregivers can drill down to access deep current knowledge on potential conditions and red-flag items.
Use the camera on a smartphone, tablet or PC to collect vitals anywhere, anytime. How about collecting intake information prior to a telemedicine call by looking into the camera. Our sequenced Triage and Vitals formula can even load onto a Self-Service Kiosk
There is about to be a significant shift towards employer-provided access to healthcare services in the workplace.
The business model will likely be supported if not fully funded by payers and contract holders. They stand to benefit the most along with the employer.
For example, a study by the National Alliance on Mental Illness (NAMI) showed that mental illnesses cost American businesses $105 billion annually in absenteeism, lower productivity, and workers’ compensation claims.
Providing quality access to healthcare from the workplace will increase productivity, improve overall wellness and literally save lives.
Primas solutions are vendor agnostic, which means we work with anyone. Our Over-The-Top (OTT) software, layers on top of and around current vendors and not only integrates with them but enhances their functionality .
We use an A.I. symptom checker to identify multiple potential conditions within a medical database of symptoms. We also cross reference EHR historical data, blood test results and other criteria that may be available.
In simple terms, the cell phone camera video feed can reveal varying elements of blood flow, seen in different parts of the light spectrum and analyzed to deliver the readings.
More technically there is a unique mix of signal processing and AI technologies, combined with a proprietary mathematical back-end to analyze a signal taken from exposed skin on the surface of a human face. It applies motion compensation and illumination normalization and supports any gender and skin color. The health parameters extraction is based on a remote photoplethysmography rPPG or PPG signal (using the touch of a finger on the smartphone or tablet’s rear camera for challenging environmental conditions like complete darkness).
FDA Approval is in process for a number of the partner elements used in the sequence. As more are added, they will be added to the list for approval. Different applications within the sequence have their own approval processes and they can vary from country to country. Certifications and Approvals are always being updated.
Yes! We understand that many companies love having solutions in the cloud, but we also recognize some like to have their data close to home. You get to choose.
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