Avaya DevConnect Technology Partner

20+ Years of Avaya
Integration Expertise

Trusted by enterprises worldwide for mission-critical contact center solutions
Book Free Consulting
Our Customers

Join the growing list of businesses that partner with Primas.

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Core Product Avaya Integration

Primas has Avaya integration using CTI, SIP, and various advanced workflows, which allows us a great deal of flexibility and customization options.

CTI & SIP Integration
Advanced workflows with CTI and SIP integration, providing flexibility and customization options for your contact center.
Over-The-Top Solutions
OTT solutions that are easy to manage and maintain regardless of the Avaya version you're running.
Current & Legacy Support
Seamless integration with both current versions and legacy Avaya applications for maximum compatibility.
Certified Products
Full integration support for certified products, including legacy Avaya integrations and transition mapping.
Primas integrates with Avaya as an OTT solution
  • Products designed as Over-The-Top (OTT) solutions
  • Integration support for certified products
  • Easy to manage and maintain regardless of version

  • Legacy integrations and transition mapping

Customers Trust Primas

With decades of experience, customers of all sizes and industries across the globe trust Primas with their Avaya integration for mission-critical contact center solutions.

20+
Years of Experience
Global
Customer Reach
Certified
DevConnect Partner
Mission
Critical Solutions
When it comes to the highly professional and knowledgeable execution of tasks, Primas always gets the thumbs up!
Avaya Customers Say...

Don't just take our word for it. Here's what our customers have to say about working with Primas.

"Primas connected our Avaya contact center to our Epic EHR and built quite a few advanced workflows for us."
CIO
UMed
"Our existing support of our very complex IVR was getting out of hand. Primas was able to pick up the pieces and put us back on track."
Digital Services Lead
F100 Insurance
"Customers were complaining about waiting too long in queue, so we decided to bring in Primas to handle advanced callback. So glad we did."
SVP Operations
North American Bank
Integration

Connect with tools you already use.

30-Minute Free Consultation.
No obligations.

On your call, you’ll discover how you can use AI customer service to:

  • Increase efficiency with intelligent automation
  • Enhance your digital CX across channels
  • Empower your human agents with AI-powered assistance
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Talk To Our Experts

Schedule your free, personalised demo at a date and time that works for you

Talk To Our Experts

Schedule your free, personalised demo at a date and time that works for you