INTRODUCTION

About Primas

Where contact center experience
meets innovative technologies
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Our Mission​

We are your technical partner for bringing the latest technology to your operations.

Empower enterprises to modernize contact centers without disruption, delivering tailored innovations that drive tangible operational value and enhance customer experiences.
Transform your contact center without starting over

We help you leverage new technology innovations in ways that enhance your specific workflows and deliver measurable results.

Risk-Free Innovation

Maintain operational stability while adding new capabilities to existing systems.

Expert Partnership

Act as your long-term innovation and R&D partner, bringing deep expertise in contact centers.

Custom-Fit Solutions

Flexible solutions designed for your specific needs and adapting as you grow.
We Are Your Extended Innovation Arms

Primas leverages cutting-edge capabilities while preserving your existing investment in infrastructure.

Enhancement vs Replacement Approach
No need to rip and replace working infrastructure
Custom Solution
Development
Get exactly what you need, not a generic product
Innovation Partnership
Model
Ongoing innovation without internal overhead
Technology and Contact Center Expertise
Add new capabilities to existing systems
Our global partnerships

Create a strong ecosystem to help our customers.

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Our Leadership

Decades of proven excellence in innovative contact center solutions.

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Mike Mastro

President

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Khoan Nguyen

Managing Director

Our Locations

Connecting opportunities from east to west

California USA

6822 Bar Harbor Ln Huntington Beach
CA, 92648-2602 United States
  • (+1) 888-477-4627

Ho Chi Minh VN

148 Huy Can, Gia Hoa Residential Area
Phuoc Long B ward, Thu Duc, Ho Chi Minh city
  • (+84) 28-7300-4979
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Our Solutions

Schedule a Demo

Our Company

Resources

Contact

United States
6822 Bar Harbor Ln Huntington Beach CA, 92648-2602 United States
(+1) 888-477-4627
Viet Nam
148 Huy Can, Gia Hoa Residential Area Phuoc Long B ward, Thu Duc city
(+84) 28-7300-4979
Email: contact@primas.net
©2025 Primas Group | All Rights Reserved

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