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Contact Center Design Services


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Robust call center design takes experience, business insight, and technical depth. Primas has built its reputation on providing call center design and consulting, and we continue to maintain the practice as one of our foundation services. You can count on Primas for innovative and practical call center design.

Call center design - The inbound/outbound call center is one of the most complicated environments in telecommunications. It features an integrated mix of every leading-edge technology, including carrier network features, advanced equipment and personnel productivity tools. Because each of these technologies evolves at such a rapid pace, an experienced management team is required for a comprehensive implementation. The Primas Group has some of the most experienced call center technology people in the business. We are well known in the industry for designing and implementing strategic, cost-efficient solutions that work in today's intricate call center environments. In addition to call center design we offer consulting, project management, speech application design and development to maximize your investments. We can capitalize your investment in host and main-frame technology as well as CTI and IVR technology to improve your bottom line.

Give us a call today. We're eager to become your trusted partner.